We offer personalized Apple computer instruction, technical support, and small business consulting in your own home or office or via Skype, FaceTime, or remote desktop.
MacHelper consultants offer friendly, down-to-earth instruction in layman’s terms and provide support on all Apple computer models, as well as on the iPhone, iPad, and iPod. We provide software training, troubleshooting, internet and email setup and problem solving, back-up solutions, and much more.
We specialize in individual and small business consulting, helping you to stream-line your life and/or business work-flows in order to optimize productivity with powerful yet easy-to-implement information management solutions. We have experience and expertise with clients of all ages, helping each one achieve his or her computing goals. We pledge to provide courteous, patient and informed advice and explanations in simple English, not in technical jargon, and to empower you to reach your computing, business, and technical goals.
MacHelper offers computer instruction on your computer(s) and/or handheld device(s), all tailored to your needs. You pay only for the instruction you want and need in the comfort of your own home or office. We also offer service via phone, Skype and screen sharing technology.
Please contact us for more information and to set up a free initial consultation to determine your specific needs.
About the Founder
Jeremy Morse, M.A. (Ph.D near completion) MacHelper Owner, Founder & Lead Consultant
Greetings, and thank you for your interest in MacHelper! I founded MacHelper to serve the Apple computing needs of individuals and small businesses, and I look forward to the opportunity to work with you. When I am not helping clients with their Mac computers or other Apple products, I am either teaching in an undergraduate classroom or doing research.
I have been based in Chicago since 2002, when I began my graduate studies at the University of Chicago. I received a Master of Arts in 2004 and am presently finishing a Ph.D. in the History of Religions in the Divinity School of the University of Chicago. I have taught undergraduate courses at Loyola University Chicago, and I travel to India for research and consulting. My love of teaching spans disciplines, and I hope to receive the opportunity to help you with your computer needs!
Read Jeremy’s personal blog CultureCodec for engaging tidbits regarding tech, translation, Indology, travel and more.
What our clients have to say about us:
Jeremy Morse has been my colleague and friend at The University of Chicago since 2002. If I were to summarize Jeremy’s character in four adjectives, they would be: diligent, patient, careful, and generous. Because of his extended experience with Macs, Jeremy is a great resource to have in your network of friends. He well versed in many different Mac applications and options. Even better, he can explain anything to anyone and routinely does so with diligence and patience. It is precisely this diligence and patience that makes him an excellent teacher in the university classroom. Jeremy is also careful, in the sense that he takes great care in what he does. Whatever he does, he does it thoroughly. Needless to say, this is an excellent quality to have in a tech assistant. Not only because Jeremy will be extremely careful with your data and hardware, but also because he knows all of the methods to help you secure, protect, and back-up your data. Finally, Jeremy is generous both in spirit and materials. You can be sure that he will go the extra mile to make sure that you have absolutely everything that you need to complete any project. I would wholeheartedly recommend Jeremy for any position that he would choose to embrace.
For the past couple of years I have been extremely fortunate to have Jeremy Morse as my personal Mac advisor. Jeremy is the ideal computer wiz for Mac users (and he also helped with several PC-related issues): His knowledge of recent software and hardware is perfect, he is an expert trouble-shooter, extremely imaginative when it comes to creating ways of working with the platform and its various applications, and, most importantly, a very patient helper, who can listen and can explain the ins and outs of computers to those like me, who grew up without them. Jeremy also took upon himself to be representative in dealing with customer support agents of various software companies. He did that with his trademark patience and composure, yielding far better results than what I could have yielded had I called these people myself.
My Mac is my main work-tool. The entire range of my computer work-habits has dramatically changed since I started working with Jeremy. Most notably, Jeremy has tailored the bibliography and annotation software I am working with for my specific and often bizarre needs and found extremely efficient backup solutions for me. These and many other activities have become simpler and at the same time more sophisticated. I highly recommend Jeremy as a Mac helper.
I have experienced Jeremy’s skills in teaching generally and in computer tutoring specifically on a wide variety of occasions and recommend him enthusiastically. Jeremy knows his material thoroughly and carefully thinks through how to present it in the most effective manner in terms of the underlying logic and understandable steps. He has the ability to see a situation from another person’s point of view and understands the emotional support needed when a student is trying to learn difficult material. These skills and his creative approach to problem solving make him an excellent instructor. As an early adopter of Apple equipment and programs, Jeremy has the deep knowledge in the area that years of experience brings. Over last ten or so years he has helped me learn new systems and solve many of the problems I have had as I have struggled along behind as a very late adopter. Since I am ‘technologically disabled’ as well as borderline ‘computer phobic’ I have presented him with many challenges. He patiently explains things until I catch on no matter how long it takes and in a way even I can understand. He comprehends how overwhelming computer issues can be and can break things down into clear, simple, logical steps that help me build my knowledge and competency. He never made me or even let me feel ‘stupid.’
Jeremy’s tutoring has enabled me to become more and more independent and confident on the computer.
Jeremy Morse has been my student since 2002, and during that period he has also been my teacher, when it comes to computers. He’s the best person I’ve ever worked with on computers: he knows EVERYTHING about Apple Computers [which is what I have; he probably knows PC’s too]. He knows about both software and hardware, and can do things like RAM upgrades and advise on purchase of backup and security devices and so forth. He can set up Internet connections and deal with Blackberries and the lot. He is a great troubleshooter; he pinpoints the problem immediately and goes straight to it. His most unusual talent, I think, is his ability to explain things to a computer-idiot like me without losing patience and in a way which I was able to understand for the first time. He really has a gift for this, and I am so grateful to him for all the help he’s given me.
The quality of help you get for your Apple Computer depends upon the depth of experience the helper has with this computer. Jeremy is one of a kind, He is a second generation fixer, who grew up with the guidance of his father who is still in this line of work. It became first nature for him to probe and explore the working of Macs. He has continued as an astute student of the innovations and changes. When the supposed experts I have hired run out of answers, I have always been able to get the solution from Jeremy. Fixing problems is his skill. And he keeps up to date on the latest isses. He never gives up until the problem is solved. His knowedge enables him to get right to the essential issues.